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We wanted to share a little more about our process & what you can expect. It all starts with a consultation. Once you've paid a consultation fee, someone from our office will contact you to set up a day/time for our design team to meet you at your property and discuss your goals for the project. During your consultation we take measurements of the project area, this is important because we provide you with a square footage based on those measurements and that square footage is what your design fee is calculated from (if you decide to move forward and get a design).
We have a couple options for a design:
- The 1st is a black & white option, this is the most inexpensive of the 2 options & shows the layout for each of the elements you have discussed with the design team in a single simple easy to understand document.
- The 2nd is a full-color option that provides everything the other option does, but in full-color to help you visualize what your new landscape will look like when it is finished. In addition to color we provide you with a separate reference document that shows you pictures of each plant/material and descriptions/dimensions of each element for you to refer to down the road as your landscape grows and changes.
For either of these 2 design options you may have us handle the installation OR, if you prefer to do the work yourself, you can use the design as a guide. As we get you back the design, we also provide you with a proposal that outlines the cost associated with having us install that design (this includes getting the materials as well as the labor for installation) so you can make an informed decision.
As we go through each step of this process everything is handled on a "1st come 1st served" basis. When you pay the consultation fee, design fee, or installation deposit (as well as signing a design agreement or proposal respectively) that is what gets you added to each schedule. We work our way down our list(s) of designs & installations in the order they were added to that schedule and will communicate with you about timing and what to expect. We are always happy to answer any questions you have along the way as well. Each fee or deposit is separate from the others to allow you to decide if you wish to continue, and allow us to check-in with you as we go through the process.
We hope this information helps, and we look forward to working with you. Please let us know if you have any questions about this information or anything else.
Thanks,
~ The entire crew of Silver Sage Xeriscape & Design